Shipping policy

Chelsea Eby Fine Art LLC

Prints, stickers, cards, bookmarks & gift sets: Ships within 2–4 business days of order.
Original paintings: Ships within 5–7 business days to allow time for careful packing and protective wrapping.
Commissions: Shipping timelines are provided separately once your piece is completed — please see your commission agreement for estimated completion dates.
Processing times may be slightly longer during peak seasons (holidays, market season) — I'll always do my best to communicate any delays.

Orders ship via USPS [or UPS for larger works], with rates calculated at checkout based on package weight and destination.
Prints, stickers, cards & bookmarks: typically ship via USPS letter, First Class or Ground Advantage.
Original paintings: ship via UPS typically (sometimes USPS) with additional packaging materials and, when appropriate, insurance included in the shipping cost to protect your investment.

I currently ship to addresses within the United States.
Estimated delivery time after processing is typically 3–7 business days, depending on your location and chosen shipping method.

At this time, I only ship within the United States. I hope to expand shipping options in the future!

Prints, stickers, and paper goods are packaged flat or rolled in protective materials to prevent bending or damage in transit.
Original paintings are carefully wrapped , cushioned, and boxed to protect against damage during shipping.

You'll receive a shipping confirmation email with tracking information once your order ships.
Please allow 24–48 hours for tracking information to update after your shipping notification.

Once a package leaves my hands, it's in the care of the shipping carrier — I'm not responsible for delays caused by the carrier, but I'm always happy to help track down a lost package or file a claim if needed.
If your item arrives damaged, please contact me within 48 hours of delivery with photos of the damage and packaging so I can help make it right (see my Refund & Returns Policy for details).

Local pickup may be available for buyers in the Portage/Kalamazoo area — please reach out before ordering if you'd like to arrange pickup instead of shipping.

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